Spa Information
Spa Treatment Times
The SPA is open for treatments from 10am-11pm. Please check with the SPA Reception to reserve outside these times.
Scheduling An Appointment
To schedule an appointment for your treatment, please contact our SPA Reception who will be able to guide you to the right choice. To ensure your preferred time and service is available we recommend to reserve in advance.
Arrival Time
We recommend you arrive at least 15 minutes prior to your treatment so that you have ample time to prepare to spa.
Consultation Time
To better serve you and to customize your service, each treatment includes a 5-minute consultation period with your therapist or spa receptionist.
Cancellation Policy
You may cancel or reschedule 24 hours or more from the time of your reservation without charge.
Visa Credit Cards
Paying by Visa card will be extra charge 3%.
Health Conditions
Kindly advise us of any health conditions, allergies or injuries which could affect your choice of treatment when making your SPA reservation.
Pregnancy
We have specially designed treatments for expecting and nursing mothers. Please allow our SPA Reception to guide you in selecting the treatments that are suitable for you during this special time. Please note, due to safety and health concerns, we cannot provide any massage treatments to women in their first trimester. We also firmly encourage you to check with your doctor as well.
Valuables
No jewellery should be worn at the spa. Karona Spa team accept no responsibility for the loss of money or valuables of any kind brought into the spa premises.
- Note: Before leaving, please check your valuables belongings and money. If you notice any loss, inform us immediately. We are not responsible for any lost items once you have left the spa.
